DevOps Support

Your infrastructure, never alone

24/7 DevOps support for your servers and infrastructure — continuous monitoring, real on-call coverage, and under-15-minute response to any crisis, around the clock.

Book a Free Audit →See the FAQ

24/7

On-call coverage

<15m

Incident response time

70+

Projects delivered

The Challenge

Crises don't respect business hours

Without real 24/7 support, every midnight outage means either your team staying up, or hours of waiting until morning.

Crises always hit at the worst time

Midnight, holidays, in the middle of an important launch — without real coverage, nobody's available.

In-house teams burning out on on-call

Constant on-call without a backup team accelerates burnout and turnover.

No runbook means starting from zero every time

Without documentation, every incident means re-finding the root cause from scratch.

How It Works

From detection to resolution, without interruption

Your infrastructure is monitored 24/7; every important alert is filtered, prioritized and routed directly to the on-call engineer — with a transparent postmortem after every crisis.

What's Included

Complete infrastructure support, around the clock

Not just reacting to crises — preventing them.

Real 24/7 on-call

An actual engineer, not just a bot, ready to respond to any incident.

Under-15-minute response

A defined SLA for response time at every severity level.

Continuous infrastructure monitoring

Full visibility into server, network and application health, always on.

Fast resolution & rollback

Immediate action to bring service back to a stable state.

Transparent postmortems

A full report on every incident — why it happened, and how we prevent it from recurring.

Maintenance & security patching

Regular system updates to prevent known vulnerabilities.

Getting Started

From initial assessment to full 24/7 coverage

STEP 01 — AUDIT

Assess current infrastructure

Fully understanding your systems, risk points and required SLA.

STEP 02 — SETUP

Set up monitoring & runbooks

Deploying monitoring tools and documenting incident-response processes.

STEP 03 — ONBOARD

Start on-call coverage

The Tempo team formally takes over 24/7 on-call responsibility for your infrastructure.

STEP 04 — IMPROVE

Continuous improvement

Reducing the number and severity of incidents through trend analysis and ongoing improvements.

Why Dropp Tempo

A team that actually responds, not just promises to

Real 24/7 coverage Not a bot or a ticket queue — a real engineer, always available.

<15m response time A defined SLA we actually stick to, not just a number on paper.

70+ projects Real support experience across diverse, high-traffic infrastructure.

Blameless postmortems Every crisis is an opportunity to get stronger, not a hunt for someone to blame.

Full transparency Regular reporting on incident status and improvements made.

Flexible contract Support coverage matched to your needs and budget.

FAQ

Questions we hear a lot

What exactly does 24/7 mean here?

It means a real engineer is available to respond to your infrastructure's incidents around the clock, every day of the week — not just business hours.

How fast do you respond to a real crisis?

Our standard SLA is under-15-minute response for critical incidents.

Do you just monitor, or actually fix the issue?

Our team steps in directly and resolves the issue — not just sends an alert.

Does this work with our existing infrastructure, without major changes?

Yes, we start with an assessment and then set up support coverage matched to that infrastructure.

What report do we get after a crisis?

A transparent postmortem including root cause, actions taken, and recommendations to prevent recurrence.

Does this replace our in-house team, or complement it?

Either works — as your primary support team, or as backup coverage for your in-house team during off-hours.

Your infrastructure, never alone

Crises don't respect business hours

Crises always hit at the worst time

In-house teams burning out on on-call

No runbook means starting from zero every time

From detection to resolution, without interruption

Complete infrastructure support, around the clock

Real 24/7 on-call

Under-15-minute response

Continuous infrastructure monitoring

Fast resolution & rollback

Transparent postmortems

Maintenance & security patching

From initial assessment to full 24/7 coverage

Assess current infrastructure

Set up monitoring & runbooks

Start on-call coverage

Continuous improvement

A team that actually responds, not just promises to

Questions we hear a lot

Related Case Study

Ready to stop facing crises alone?

Your infrastructure, never alone

Crises don't respect business hours

Crises always hit at the worst time

In-house teams burning out on on-call

No runbook means starting from zero every time

From detection to resolution, without interruption

Complete infrastructure support, around the clock

Real 24/7 on-call

Under-15-minute response

Continuous infrastructure monitoring

Fast resolution & rollback

Transparent postmortems

Maintenance & security patching

From initial assessment to full 24/7 coverage

Assess current infrastructure

Set up monitoring & runbooks

Start on-call coverage

Continuous improvement

A team that actually responds, not just promises to

Questions we hear a lot

Related Case Study

Building Hypernyx’s IoT Infrastructure for 99.9%+ Uptime and 24/7 Support

Expanding Infrastructure Engineering Capacity for a Leading Iranian Online Classifieds Platform

National Infrastructure for Iran Public Libraries: 152M+ Requests in 30 Days

Ready to stop facing crises alone?