SRE & On-call

SRE and on-call coverage for the infrastructure you already run

No need to rebuild anything. Our SRE team takes on on-call coverage, SLI/SLO definition, error budget management, and incident response for the system you already have.

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24/7

On-call coverage

70+

Projects delivered

99.98%

Average uptime

The Challenge

When your engineers are on-call nights and weekends too

Without a dedicated SRE team, incident and on-call load falls directly on your product engineers.

Unprioritized alerts

Everything feels 'urgent' because no clear SLO has been defined.

Product-team burnout

Engineers who should be building the product stay up at night for incidents instead.

Inconsistent response

Without documented runbooks and clear escalation, every incident is a new adventure.

How it works

From alert to resolution, with a documented process

We define SLIs/SLOs on your existing infrastructure, set up monitoring and alerting, and our SRE team owns on-call coverage with documented runbooks and clear escalation.

Scope of Service

What our SRE team does

We add the reliability layer without changing your existing infrastructure.

SLI/SLO definition

Measurable indicators and targets for service reliability.

24/7 on-call coverage

Our team is always reachable on a defined rotation.

Smart alerting

Reducing noise and correctly prioritizing real incidents.

Documented runbooks

A documented response guide for every common scenario.

Blameless postmortems

Root-cause analysis and documented learning after every serious incident.

Error budget management

Balancing deploy velocity and reliability, based on data.

Getting Started

How we implement SRE on your existing infrastructure

STEP 01

Review & define SLOs

We review your current infrastructure and define realistic SLIs/SLOs.

STEP 02

Set up monitoring & on-call

We deploy alerting, runbooks, and the on-call rotation.

STEP 03

Ongoing coverage

Our team owns 24/7 response and delivers a monthly reliability report.

Why Dropp Tempo

Why trust us with SRE

Full transparency response, acknowledgement, and resolution times are defined explicitly by severity.

No forced rebuild we work with your existing infrastructure, not force you to replace it.

7+ years managing production-critical infrastructure.

Monthly reporting SLO trends, incident counts, and response times, transparently.

FAQ

Frequently Asked Questions

Do we need to change our infrastructure?

No. Our SRE team works with the infrastructure you already have; we add the monitoring, alerting, and response layer.

What's your response time?

Defined by incident severity and your service plan. Full details are on the Service Levels page.

How many engineers are on the on-call rotation?

It varies with the scale of your infrastructure, but it's always more than one — so there's never a single point of failure.

Which monitoring tools do you use?

Prometheus, Grafana, Uptime Kuma, Sentry, the ELK Stack, and others depending on your needs.

Ready to sleep through the night?

A free call to review your current monitoring and on-call setup.

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